BabyMilano delivers all orders in Italy and Europe by express courier (DHL, SDA, MBE). For Milano City only it is possible to request a fast delivery by choosing the BabyExpress service at the cost of 9,90 eur.
DUE TO THE CURRENT EMERGENCY SITUATION, THE BABY EXPRESS SERVICE IS NOT AVAILABLE AT THE MOMENT.
The delivery in Italy typically takes place within 24/48 hours after shipment by express courier, for the islands and some locations the delivery could take place in 48/72 hours.
However, these days you may experience delays or difficulties in receiving your order at home. No delivery is currently guaranteed in 24 / 48h and 48 / 72h.
If you have an order in progress and you want to stay updated on the status of your delivery, write an email to the email address firstname.lastname@example.org; our team will reply to you within 24 working hours from sending your request;)
Shipments are guaranteed from Monday to Friday, except on holidays, from 9.00 to 18.00, by express courier. Shipping costs have a fixed cost of € 9.90 for each order in Italy and for the BabyExpress service.
We advise you to check that the BabyMilano packaging is intact. If you detect damages that can be contested, collect the parcel by writing a reserve of motivation and motivating it (eg “Laundry packaging”, “Crushed packaging”). Only by fulfilling this procedure will you be able to activate the refund procedure.
BabyMilano ships all over the world! If you wish to have an order delivered within one of the EU or non-EU countries, we will send you an estimate of the transport cost directly by email. Delivery usually takes place within 3-5 days from the time of shipment. For some countries outside the European Union, deliveries can take up to 7 working days.
Taxes and Duties for Shipping to Extra-European countries:
All shipments to destinations outside the European Union countries may be subject to import taxes which must be paid to the local customs authorities. BabyMilano will not be responsible for any duties and taxes to be paid to the customs authorities of the destination country. The possible taxation and the amount of the duty depend on the value of the order and the country of delivery. We recommend contacting the customs authorities of the country of destination for further information. All customs costs will be borne by the customer.
If you have the legal requirements and choose to withdraw your order at our warehouse / logistics in Via Rosso di San Secondo 1 Milan, you can request payment with Tax Free. Babymilano uses GLOBAL BLUE.